What We Do

We specialize in helping seniors use technology better:

  • Phone and online problem solving

  • Technology purchase advice and how-to help by phone or email

  • House calls

Our services cover:

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Click on any of the icons above to learn more about we take care of any and all technologies you may have in your home. 

Who We Are

Gene Rubel – Digital Device Doctor

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Founder Gene Rubel, the Digital Device Doctor, cures digital anxiety for seniors. “Doctor Gene” has worked with computers and technology in business and personally for 50 years and enjoys delving into the details and explaining them in plain English to peers who feel frustrated and uncomfortable.

Gene’s “techside” manner is an important part of his service. He knows technology and change can be overwhelming. He brings a calm and patient demeanor to helping his “patients” enjoy the benefits of rapidly advancing technology. Those benefits can include staying in close touch with distant family and friends, finding useful information or entertainment on the internet or using technology to conduct business more effectively from a home office.

Who We Are

Ezra Flom – Digital Device Doctor

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Ezra Flom came to Atlanta with his wife, Nicole, to do Jewish education and community work. Their love for the area led him to a career change to stay here.

 

While he has a Bachelor of Arts degree in Spanish Culture and Literature from California State University in Long Beach and a Master of Arts degree in Education and Bachelor of Arts in Hebrew Letters from the American Jewish University, Los Angeles, he confesses to spending most of his life immersed in Windows and Microsoft applications, for which he holds numerous certifications.

 

Ezra also says he loves getting into the “guts” of routers and networks, setting them up manually and fine-tuning them for maximum performance. His philosophy for serving customers mirrors ours.

 

“I’m patient with people when I help them,” he says. “We make sure we do things right and do them in the easiest way possible so that a technology solution is as frictionless as possible across the board. Technology used to be intuitive, but it’s becoming more and more complex, and that makes simplicity a challenge that we’re up to meeting. It’s a great feeling to get people set up and see the smiles on their faces.”

Want to Know More?

Visit our Resources pages to read our published articles and newsletters, which all include product reviews and technology tips. This section of our website will be updated regularly and will include how-to videos, customer testimonials and links to useful, informative websites.